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Support home  >  Support  >  User guide  >  Logging in and getting started  >  Logging in for the first time

Logging in

The page below is divided into sections describing: (click on a section in this list to scroll down to it)

  1. Logging in for the first time
  2. Changing your initial password
  3. Forgotten your password?

 

1 - Logging in for the first time

When your user account is created you will receive your username and password in an email, with a link to the login page. The login page of every phpShadow website is located at website-name.com/login.

When you get to the login page, you will see a form like this:

Enter the username and password and click Login.

If "Stay logged in" is ticked, then a small cookie is saved on your computer so that you won't have to login each time you visit.

Once you have successfully logged in, you will be taken your dashboard.

If you are having problems, double check that you're entering the username and password you've been emailed correctly. If you cannot login, contact your site administrator or submit a support ticket to us.

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2 - Changing your initial password

The password you were emailed is randomly generated and won't be easy to remember. 

When you login for the first time you'll see a prompt to change your password at the top of your dashboard (highlighted below). We recommend you change your password to something more memorable.

Clicking the link will taken you to the page where you can change your password.

To learn more about the rest of the dashboard, click here.

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3 - Forgotten your password?

If you've logged into the site before but have now forgotten or lost your password, you can request a new password.

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